WhyteMatter Staffing Solutions is recruiting an experienced Account Manager on behalf of one of our agency clients — a highly regarded, award-winning full-service marketing and advertising agency.

This is a fantastic opportunity for a confident and organised Account Manager to join a collaborative client services team, working across integrated campaigns including advertising, digital, design, and media.

The Role

As Account Manager, you will play a central role in the agency, acting as the key link between clients and internal teams. You’ll own day-to-day client relationships, manage end-to-end campaign delivery, and ensure projects are delivered on time, on budget, and to a high creative standard.

You’ll also proactively identify opportunities to add value and grow accounts through strong strategic thinking and excellent client service.

Key Responsibilities

Client Management

• Act as the primary day-to-day contact for assigned clients

• Build strong, trusted client relationships

• Lead client meetings, status updates, and presentations

• Interpret and challenge briefs to fully understand client objectives

Project & Campaign Delivery

• Coordinate creative, digital, media, strategy, and production teams

• Manage multiple projects and campaigns across various channels

• Develop scopes of work, timelines, and quotes

• Monitor resourcing, risks, and delivery milestones

• Review creative work and provide constructive feedback

• Ensure timely delivery of campaign reporting

Financial & Commercial Management

• Manage client budgets, costings, and profitability

• Track spend and time against budgets

• Identify opportunities for account growth and additional revenue

• Ensure timely invoicing to support cash flow

Strategic Contribution

• Contribute to campaign planning and strategic thinking

• Spot opportunities to add value through new ideas or approaches

• Support pitch work and new business activity where required

Essential Experience

• 3+ years’ experience in an account management role within an advertising, marketing, or digital agency

• Strong project management skills with experience managing multiple deadlines

• Understanding of integrated campaigns (digital, social, print, media)

• Excellent communication, presentation, and interpersonal skills

• Strong commercial awareness and experience managing budgets

• Proficiency in Microsoft Word, Excel, and PowerPoint

Desirable

• Experience with public sector or regulated clients

• Familiarity with procurement or tender-led accounts

• Experience using project management systems

• Degree in advertising, marketing, or a related discipline

Role Belfast based with hybird working

Tuesday Wednesday and Thursday core office days