Account Manager

Marketing Agency-side

The Opportunity

We’re partnering with a highly respected, award-winning full-service agency to find an experienced Account Manager who thrives in a fast-paced, creative environment. This is a brilliant opportunity to sit at the heart of an integrated agency, working on smart, insight-led campaigns for a diverse portfolio of clients across public and private sectors.

If you love building trusted client relationships, juggling multiple projects, and turning great ideas into beautifully delivered campaigns - this role will feel right at home.

The Role

As Account Manager, you’ll be the key connector between clients and internal teams. You’ll own day-to-day relationships, oversee end-to-end campaign delivery, and ensure projects are delivered on time, on budget, and to a consistently high creative standard. You’ll also be encouraged to think strategically, spot opportunities, and help grow accounts through added-value thinking.

This is a hands-on, visible role suited to someone confident working both independently and collaboratively in an agency setting.

Key Responsibilities

Client Management

• Act as the primary day-to-day contact for assigned clients, building strong, trusted relationships

• Lead client meetings, presentations, and regular status updates

• Interpret, challenge, and shape client briefs to fully understand objectives

• Manage evolving client needs and expectations, ensuring a consistently high level of service

Project & Campaign Delivery

• Brief and coordinate creative, digital, media, strategy, and production teams

• Manage multiple projects and integrated campaigns across various channels

• Ensure briefs are clear, well-structured, and aligned to client goals

• Facilitate internal meetings and maintain clear communication across teams

• Develop scopes of work, timelines, critical paths, and client quotes

• Monitor resourcing and proactively manage risks and issues

• Produce contact reports with clear actions and next steps

• Review creative output and provide constructive feedback

• Ensure timely delivery of post-campaign reports

Financial & Commercial Management

• Produce costings and manage client budgets effectively

• Track time and spend against budgets, addressing variances as needed

• Identify opportunities for additional revenue and account growth

• Proactively invoice completed work to support healthy cash flow

Strategic Contribution

• Contribute to campaign planning, insights, and strategic thinking

• Identify opportunities to add value through new ideas or approaches

• Support pitch work and new business activity when required

Skills & Experience

Essential:

• 3+ years’ experience in an account management role within an advertising, marketing, or digital agency

• Strong project management skills with experience handling multiple deadlines

• Solid understanding of integrated campaigns (digital, social, print, media)

• Excellent communication, presentation, and stakeholder management skills

• Strong commercial awareness and confidence managing budgets

• Proficiency in Microsoft Word, Excel, and PowerPoint

Desirable:

• Experience working with public sector or regulated clients

• Familiarity with procurement processes or tender-led accounts

• Experience using project management systems

• A third-level qualification in advertising, marketing, or a related discipline

Personal Attributes

• Highly organised with exceptional attention to detail

• Naturally curious and keen to understand the “why” behind the work

• Positive, confident, and client-focused

• Calm under pressure with a solutions-led mindset

• Collaborative team player with a proactive attitude

• Ambitious, motivated, and eager to grow and progress

What’s On Offer

• Competitive holiday allowance including additional paid time off

• Hybrid working model

• Pension and life insurance benefits

• Structured onboarding and tailored professional development

• Access to industry-recognised training and qualifications

• A supportive, social agency culture with regular events and initiatives

If you are interested in this role, please click the APPLY button or call Kirsty on 07715582743