Contract Manager- Night Shift
Our Client requires a Contract Manager, will report directly to the Operations Director, and will have responsibility for the operational and financial management of all existing units that fall within the organisation. This may be across various geographical areas.
The Role: (Please see attached Job Description)
- Manage the assistant manager and training manager and ensure service delivery is of a 5* high quality with an emphasis on standards across all cleaning contracts
- To effectively motivate and lead a team of managers, team leads and supervsiors within a defined geographical area and to ensure they deliver and maintain a high-quality service throughout their business. This will be monitored through the contract KPI’s
- Ensure that all financial targets are achieved within a framework of absolute financial control
- Efficient financial management of client business within agreed budgets providing clients with a financial breakdown and information as required.
- Have full P&L responsibilities for the services being managed and accountability to deliver against company budgets
- Ensure all sites adhere to contractual obligations for review and governance meetings.
- Build strong understanding of service offers within Mount Charles drawing upon Service Operations if needed and working with site leads to mobilize service solutions to our clients
- Monitor KPI reporting, reviewing contents of client meetings and deal effectively with any underperformance.
- Assist team with any compliance audit prep, action plans or accident investigation and management.
- Ensure talent review
The Person:
- At least 5 years’ experience in similar role
- Management Qualification / or equivalent
- Excellent communication, organisational, and time management skills.
- Clean and Valid Driving License.
- Ability to work in a fast-paced environment, deal with issues as they arise, and contribute to all areas of service.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To ensure a safe environment.
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- Locations
- Belfast
- Remote status
- Fully Remote
Colleagues
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Contract Manager- Night Shift
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